How We're Reopening Las Vegas
As we reopen our resorts and welcome back our guests, we’re taking extra steps so the process goes as smoothly as possible while never losing sight of our number one priority – the safety of our guests, employees, and community. While the pandemic makes it difficult to confirm the official reopening dates of each resort ahead of time, we are committed to making every guest’s return to Las Vegas memorable and enjoyable.
Reservation Protection: If you make a reservation and we cannot honor it because the property is not open, we will either accommodate you in another MGM Resorts resort or provide a full refund—your choice.
Extended Cancellation Period: You have up to 48-hours before your arrival date to cancel your reservation for any reason and receive a full refund (a few offers excluded).
As our Las Vegas properties reopen, we are being strategic about which venues will be available so that your experience is safe and matches your expectations.
With all our open Las Vegas restaurants and amenities listed together, you can plan you vacation across the Las Vegas Strip with ease.
Check back often because the list of exciting options is sure to grow!
We are re-imagining several aspects of the guest experience including the physical distancing process and technological enhancements.
Contactless Check-in With Mobile App: The most convenient, contactless way to check-in is as easy as reaching for your phone. Download the App here.
Seven-Point Safety Plan: Our comprehensive, multi-layered approach with guidance from public health experts puts your health and safety at the center of all we do.
Enhanced Experiences: We are re-imagining several aspects of the guest experience including the physical distancing process and technological enhancements.
Moving Forward Together
MGM Resorts is working closely with government and public health officials as we reopen our Las Vegas resorts through a phased process. Although some aspects of our resort offerings can now reopen, many aspects of our business (including conventions, entertainment, and sporting events) cannot, nor is there an established date for when they can.
While we can’t predict when the public health situation will improve to a point where these events can safely and lawfully resume, we are working closely with our convention and meetings groups, our entertainment partners, and those who hold sporting events at our facilities to make sure that when these events do resume, they are safe and provide the experience that attendees desire.
People come to Las Vegas for numerous reasons, but we understand that the absence of these events can make it difficult to provide guests with an experience they will not enjoy. Because of that, we’ve made the decision to open our Las Vegas resorts in phases – reopening each of our properties as soon as it is possible to provide guests with a range of experiences and amenities.
For guests who have reservations at a resort that won’t reopen in time for the planned arrival date, we will offer to transfer the reservation to one that has reopened. We’ve also adopted a flexible cancellation policy, even for prepaid reservations, to make it even easier for guests to have the freedom they need and deserve during this time.
In a limited few situations, such as stated non-refundable offers, the cancellation refund window policy does not apply.
COVID-19 Warning
We have taken enhanced health and safety measures—for you, our other guests, and employees. You must follow all posted instructions while visiting our resorts.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, certain populations may be particularly vulnerable and high risk for contracting the virus that causes COVID-19.
By visiting our resort, you voluntarily assume all risks related to exposure to COVID-19.